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Validating and monitoring AI models with Watson OpenScale
Validating and monitoring AI models with Watson OpenScale

Validating and monitoring AI models with Watson OpenScale

IBM Watson OpenScale tracks and measures outcomes from your AI models, and helps ensure they remain fair, explainable, and compliant no matter where your models were built or are running. Watson OpenScale also detects and helps correct the drift in accuracy when an AI model is in production.

Enterprises use model evaluation to automate and put into service AI lifecycle in business applications. This approach ensures that AI models are free from bias, can be easily explained and understood by business users, and are auditable in business transactions. Model evaluation supports AI models built and run with the tools and model serve frameworks of your choice.

Watch this short video to learn more about Watson OpenScale:

Components of Watson OpenScale

Watson OpenScale has four main areas:

  • Insights: The Insights dashboard displays the models that you are monitoring and provides status on the results of model evaluations.
  • Explain a transaction: Explanations describe how the model determined a prediction. It lists some of the most important factors that led to the predictions so you can be confident in the process.
  • Configuration: Use the Configuration tab to select a database, set up a machine learning provider, and optionally add integrated services.
  • Support: The Support tab provides you with resources to get the help you need with Watson OpenScale. Access product documentation or connect with IBM Community on Stack Overflow. To create a service ticket with the IBM Support team, click Manage tickets.


Monitors evaluate your deployments against specified metrics. Configure alerts that indicate when a threshold is crossed for a metric. Watson OpenScale evaluates your deployments based on three default monitors:

  • Quality describes the model’s ability to provide correct outcomes based on labeled test data called Feedback data.
  • Fairness describes how evenly the model delivers favorable outcomes between groups. The Fairness monitor looks for biased outcomes in your model.
  • Drift warns you of a drop in accuracy or data consistency.

Note: You can also create Custom monitors for your deployment.

Getting started with Watson OpenScale

To evaluate your model for bias, follow the steps in Provisioning and launching IBM Watson OpenScale to set up your IBM Cloud and Watson Studio accounts and provision the Watson OpenScale service.

Parent topic: Deploying assets