Get help

You can get help with Cloud Pak for Data as a Service through documentation, training, support, and community resources.

• Platform setup
• In-app assistance
• Training
• Community resources
• Samples
• Support

Help with platform setup

You must be the account owner or administrator for a billable IBM Cloud account to set up the Cloud Pak for Data as a Service platform for your organization. To learn how to set up Cloud Pak for Data as a Service, see Setting up the Cloud Pak for Data as a Service platform.

In-app assistance

The in-app assistance provides recommended articles in the documentation based on what page you're viewing in the product. Open the assistance from the top banner . Close and open the assistance when you move to a new page to see updated recommended articles. You can also enter search terms to find information fast.

From the assistance panel you can launch guided step-by-step tours that introduce you to concepts and features for many of the tools.

The assistance panel also has Additional support links for documentation, videos, community, and more.

Browser support: The in-app assistance is not available in Chrome Incognito mode or in Safari.

Training

Start training your model by data preparation, analysis, and visualization. Learn how to build, deploy, and trust your models. Use the following tutorials and videos to get started with Cloud Pak for Data as a Service:

• Quick start tutorials
• Data fabric tutorials
• Video library

You can find more training in the Cloud Pak for Data as a Service learning collection and IBM Developer Training.

Community resources

Share and gain knowledge using IBM Community and get the most out of our services.

Explore blogs, forums, and other resources in these communities:

• Cloud Pak for Data Community
• Data Science Community
• Watson Studio Community
• Watson Knowledge Catalog Community

Find more blogs and forums on the following platforms:

• IBM Data and AI on Medium
• Watson Studio Stack Overflow
• Watson Knowledge Catalog Stack Overflow

Samples

You can use sample projects, notebooks, and data sets to get started fast.

Find samples in the following locations:

• Gallery of samples
• IBM Data Science assets in GitHub

Support

IBM Cloud provides you with three paid support options to customize your experience according to your business needs. Choose from Basic, Advanced, or Premium support plan. The level of support that you select determines the severity that you can assign to support cases and your level of access to the tools available in the Support Center.

You can also go to IBM Cloud Support Center to open a support case, browse FAQs, or ask questions to IBM Chat Bot.

Learn more

• Known issues
• FAQ
• Browser support
• Language support

Parent topic: Overview