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Troubleshooting watsonx.ai Studio on IBM Cloud
Last updated: Nov 27, 2024
Troubleshooting watsonx.ai Studio on IBM Cloud

You can use the following techniques to work around problems you might encounter with watsonx.ai Studio on IBM Cloud.

Project limit exceeded

Symptoms

When you create a project, the following error occurs:

The number of projects created by the authenticated user exceeds the designated limit.

Possible Causes

The number of projects an authenticated user can create per data center (region) is 100. The limit applies only to projects that a user creates. Projects for which the user is listed as a collaborator are not included in this limit.

Possible Resolutions

Although most customers do not reach this limit, possible resolutions include:

  • Delete projects.
  • Any authenticated user can request a project limit increase by contacting IBM Cloud Support, provided that an adequate justification is specified.

Blank screen when loading

Symptoms

A blank screen appears when you open watsonx.ai Studio.

Possible Causes

A cached version is loading.

Possible Resolutions

  1. Clear the browser cache and cookies and re-open watsonx.ai Studio.
  2. Try a different type of browser. For example, switch from Firefox to Chrome.
  3. If the blank screen still occurs, open a support case, generate a .har file, compress it, and upload the compressed har file to the support case.
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