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Over- or Under-reliance risk for AI
Last updated: Dec 12, 2024
Over- or Under-reliance risk for AI
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Description

In AI-assisted decision-making tasks, reliance measures how much a person trusts (and potentially acts on) a model’s output. Over-reliance occurs when a person puts too much trust in a model, accepting a model’s output when the model’s output is likely incorrect. Under-reliance is the opposite, where the person doesn’t trust the model but should.

Why is over- or under-reliance a concern for foundation models?

In tasks where humans make choices based on AI-based suggestions, over/under reliance can lead to poor decision making because of the misplaced trust in the AI system, with negative consequences that increase with the importance of the decision.

Parent topic: AI risk atlas

We provide examples covered by the press to help explain many of the foundation models' risks. Many of these events covered by the press are either still evolving or have been resolved, and referencing them can help the reader understand the potential risks and work towards mitigations. Highlighting these examples are for illustrative purposes only.

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