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How to create a separate client-specific category structure in Knowledge Accelerators

Creating a separate client-specific category structure in Knowledge Accelerators

If you want to impose your own category structure on the Knowledge Accelerators artifacts, then it is possible to set up a parallel category structure into which you can place the specific artifacts of interest to your organization.

This method means that when browsing through the category structure it is possible to provide users with a category structure that contains only references to the specific artifacts of relevance to your organization.

Remember: Add collaborators to the Knowledge Accelerators categories, otherwise only the person who imports the accelerator can use the artifacts. See managing access to a category for details on how to do this.

To achieve this, it is necessary to create a parallel category structure separate to that from the structure provided by the Knowledge Accelerators. This new category structure might be a replica of the Knowledge Accelerators structure, or it can be a different category hierarchy that better reflects the organization.

Then, when you select the IBM Knowledge Accelerator terms of specific interest, in addition to providing the appropriate client-specific tag, it is necessary to update the list of supporting categories for that term. Specifically, add a new supporting category entry and choose the appropriate client-specific category from the list of possible categories to use.

This means that users now have a category structure that best reflects their organization and contains only references to terms that are of relevance to them. Such a client-specific category can contain references to Knowledge Accelerator terms as well as relationships to locally created terms that are directly owned by that category.

However, as the full set of IBM Knowledge Accelerator terms are still installed, unless the filter to include Tags relating to client-specific terms is used, all of the terms a user has access to appear in the Global Search.

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