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Subcategories of Business Performance Indicators
Last updated: Jun 21, 2024
The subcategories of Business Performance Indicators

A subcategory, which is intended to provide the basis for grouping the various Business Performance Indicators.

The subcategories contain the following:
  • Performance analysis terms: reporting structures that support business analysis for a focus area.
    • Measures: that are specific to the performance analysis area.
  • Measures: that are particular to this category but used across multiple performance analysis areas.
Table 1. Subcategories of Business Performance Indicators examples
Industry Name Terms
Energy and Utilities Work Management performance analysis:
  • Asset Maintenance Analysis
measure:
  • Maintenance Completed Reported Hours
  • Average Maintenance Completed Reported Hours
Financial Services Regulatory Compliance performance analysis:
  • Data Subject Consent Analysis
measure:
  • Number Of Data Subjects With Consent Arrangement In Force
  • Consent Arrangement Lapse Rate
Healthcare Member Retention performance analysis:
  • Member Retention Analysis
  • Member Satisfaction Analysis
measure:
  • Number of Memberships
  • Renewal Rate
Insurance Life Insurance Reporting performance analysis:
  • Life insurance and annuity claims analysis
measure:
  • Life insurance policy gross claims on maturity
  • Annuity policy gross lump sum claims
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