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A data source cannot be added with personal credentials from a vault in Watson Query

A data source cannot be added with personal credentials from a vault in Watson Query

When you try to add a data source connection in which personal credentials are stored in a vault, you might see the message: The data source could not be added. Ensure that the specified parameters are correct and try again.

Symptoms

You cannot create the data source. The connection fails with an error message. The message might contain any of the following error messages:
  • Login failure for connection to <datasource_hostname>.
  • Login failure for Packet receive Fri Nov 05 06:18:42 UTC 2021 socket orig=<datasource_hostname>.

Resolving the problem

Make sure that the data source is running correctly. If the data source is behind a firewall or a virtual LAN, make sure that Watson Query has permission to access the virtual LAN or the firewall is enabled for Watson Query.

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